FAQ ( frequently asked questions)

General

How can I watch the tutorials? What are the system requirements?

Sheruknittingcom tutorials are available by streaming through mobile version or our website using Chrome, Internet Explorer 10+, Firefox, or Safari. Stay tuned for updates about new devices we support.

What tools did we use in tutorial?

We write information about tools in each description below the video tutorial !
But In most of the cases we use :
1)Crochet hook #4 (US standard), 2.00 mm diameter. Thread specifications: 100% Cotton, 169m/50g, Fingering / 4 ply (14 wpi)

2)Crochet Hook 2.25mm (which is #2 US standard) and with yarn: 55% Cotton, 45% Poly Acryli, 160m/50g.
More Information about the yarn and hook we put in the description below the video.
Knitting Needle 3mm 3,5mm or 4 mm

About Brand of the Yarn

We don't specify the name of yarn because there are so many of them existing all around the world that you might not find the same name at your market. So, we recommend to choose yarn according to its specifications in the description of each tutorial.

Membership

What is membership fee?

Having become a member you will get an access to closed video tutorials, which have already been on the website and those, that will be added to our website, during your membership. Closed video tutorials( or tutorials for the members) are available only on our website. I would like to pay your attention: YOU WILL GET MANY TUTORIALS BECOMING A MEMBER. Pay only for access.

How many times can I play a video tutorial?

You can play and watch as many times as you need.(It can be either one tutorial or 2 and more tutorials).

What types of payment do you accept?

A: The payment options currently available are Visa, MasterCard and PayPal through the 2CO system.
If you have a problem and you can't add the number of your card to the 2CO system, please check it or contact your local bank.

How can I buy membership package?

You should register on our website or if you have already had an account please login in to proceed, then you need to choose a membership package here: https://www.sheruknitting.com/membership.html

After that, you will see the page where you need to fill up the form (if you don't have an account on our website) or login into your account. Once you click on “process subscription” button you will see the page to proceed with the payment in three easy steps:

1) Check your chosen price of the package
2) Fill up the billing form
3) Choose the method of payment: directly by Credit Card or via Paypal
Please wait for the message that your paiment has succeded.

My Account

What should I do if I’ve forgotten my password?

Click ‘Sign In’ on the top right corner of this website. Next to the email and password field is a ‘Forgot Password’ link. Enter the email address that you used to sign up and a password reset link will be emailed to you.

Will my real name be used anywhere?

No. Your real name will be only visible to you after you log in.

How do I sign out of the site?

The Sign Out link is always available on the top right side of your screen. If you are using a public computer we recommend you to sign out after you are done with visiting sheruknitting.com

Other

CAN I SHARE YOUR VIDEO TUTORIALS WITH OTHER PEOPLE?

We’ll be glad if you share our works with your audience! There are just a few things to keep in mind:
If you’d like to share our tutorials, please do this by sharing the link to the original post from our website. We spend quite a lot of time designing, writing and editing our diagrams and project tutorials. Please do not claim any Sheruknitting free tutorials as your own creation, as that is considered to be stealing of our work.